Retail Sales Manager

Pasadena, MD

All about this position!

We are seeking a highly skilled professional for our Sales Manager position. As the Sales Manager, you will manage sales staff and charged with the responsibility to achieve maximum growth and optimum profits from sales through Metrics for the assigned location. Sets and adjusts sales goals as appropriate; responsible for overall operations of assigned retail location in the absence of the Store Manager. If you are interested in working for a company that really takes care of its employees, then this is the perfect position for you!

Supervisory Responsibilities

Interview, hire, and train Sales Representatives

Planning, assigning and directing work to Office and Merchandising staff

Appraising performance, reward and discipline employees when necessary

Addressing complaints and resolving problems.


  • Support sales staff on the floor by continually coaching, motivating, and training on a daily basis
  • Handles escalated inquires from sales staff or front office
  • Thorough knowledge of policies and procedures
  • Observes sales associates to ensure daily duties are performed and gives concise feedback for continuous improvement
  • Conduct sales meeting – New items, modification of product, price updates, discontinued items and upcoming promotions
  • Develop individual sales goals
  • Monitor and track traffic flow
  • Monitor the UP system
  • Report and discuss sales goals and issues with Store Manager
  • Provide reports
  • Schedule sales floor to ensure full coverage
  • Review all sales orders on a daily basis
  • Sales Floor – pricing, tagging, promotion, and organization
  • Knowledge regarding furniture location on the showroom and the merchandise
  • Daily Close outs – count money
  • Ensures merchandise is prepared in accordance with specifics of sales promotions events
  • Ensures sales staff conducts themselves in a professional manner that is appealing to visitors, customers and other associates
  • Recruiting new sales staff in a regular basis
  • Responsible for alarms in the store, answering phone calls from alarm companies in case of issue. Cancel dispatch (if applicable) or meeting officers or firefighters at store at anytime
  • Key Holder
  • Works required hours and attends all required meetings
  • Must be willing to work at any location

Education & Experience

Two to four years Management experience in retail sales or a related field

Previous knowledge of retail store operations, sales concepts, or merchandising

Bachelor’s degree or equivalent in Business, Finance or related field is preferred but not required

Benefits of working with us!

Medical, dental, vision, life insurance, disability benefits, including dependent coverage;· Paid vacation

Recognition and reward programs;

401(k) retirement savings plan;

Generous employee purchase policy